ServiceNow Architect (f/m/x)

Join the Sii ServiceNow Competency Center and become part of a team delivering solutions for clients across Europe and the United States. The team focuses on enhancing customer platforms, optimizing and digitizing process flows, and expanding ServiceNow usage within organizations.

• Minimum 5 years of experience in ServiceNow implementations and at least 2 years of experience in a ServiceNow Architect role
• Very good understanding of ServiceNow platform architecture and products
• Proven hands-on experience with at least three different ServiceNow modules
• Experience in consulting on ITSM tools implementation
• Knowledge of other ITSM/BPM tools
• Familiarity with project methodologies such as PMP, PRINCE2, or Agile
• Strong understanding of ITIL principles
• Fluency in English (written and spoken)
• Strong communication skills and ability to collaborate with both technical and non-technical stakeholders
• Well-developed analytical, interpersonal, and presentation skills
• Residing in Poland required

Nice to have:

• ServiceNow certifications, such as ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect

• Designing and implementing solutions on the ServiceNow platform tailored to client needs
• Supporting the creation of technical offers and project estimations
• Defining optimal technological and architectural solutions
• Identifying, predicting, and reporting technical risks in projects
• Preparing documentation and presentations, including functional designs, technical specifications, and integration documentation
• Collaborating with stakeholders to deliver effective and scalable solutions
• Supporting the definition and development of ServiceNow's service strategy

Residing in Poland required.