IT Governance Manager | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. The company focuses on advanced IT services and business-driven technology solutions, supporting insurance processes including finance, operations, and underwriting. It has offices in Warsaw and Gdansk and maintains strong global partnerships in a multicultural environment.

• Fluent in English
• Several years of experience building and developing BI, reporting, or analytics solutions with a strong business or controlling perspective
• Strong experience with reporting and visualization tools (e.g., Power BI), including dashboard design, KPI frameworks, and data modeling
• Strong understanding of IT governance, IT service management, or IT controlling (KPIs, SLAs, compliance, risk)
• Understanding of regulatory landscape focused on IT Governance or strong willingness to learn
• Strong analytical and structured thinking with ability to translate complex topics into clear reports and visual insights
• Hands-on experience with data integration, ETL/ELT processes, and building data pipelines
• Experience with data quality assurance, testing approaches, and documentation
• Knowledge of security and access management in reporting environments (role-based access control, permissions)
• Experience working with cross-functional stakeholders in agile or project-based environments
• High level of ownership and reliability with ability to drive topics independently
• Excellent communication skills for presenting insights to technical and non-technical audiences

• Designing and implementing reporting solutions such as KPI dashboards, compliance, and risk reports to support IT governance and decision-making while aligning with stakeholders
• Operating and continuously improving reporting platforms (e.g., Power BI), managing workspaces, configuring gateways, and monitoring performance
• Building, maintaining, and optimizing data models, data flows, and pipelines (ETL/ELT) ensuring business relevance
• Ensuring data quality and integrity through testing and structured release processes
• Collaborating with IT architecture, infrastructure, and governance stakeholders to gather requirements and evolve reporting capabilities
• Supporting rollout of data-driven reporting solutions into production environments
• Identifying and implementing improvements in reporting processes from technical and governance perspectives
• Contributing to advanced analytics initiatives, including (Gen)AI/LLM-based analysis of IT metrics

Klauzula informacyjna dotycząca przetwarzania danych osobowych kandydatów w procesach rekrutacyjnych prowadzonych przez Ergo Technology & Services S.A., w tym informacje o administratorze danych, celach i podstawach prawnych przetwarzania, odbiorcach danych, prawach kandydatów oraz dobrowolności podania danych.