Delivery Manager (all genders)

Our customer is a telecommunications and digital services provider delivering connectivity and communication solutions for residential, business, and institutional customers. The project focuses on transforming a legacy OSS landscape by defining a future target architecture and technical foundation to modernize systems supporting partner orders, field operations, ticketing, provisioning, monitoring, technical data management, and operational process control.

• Strong delivery/engagement management experience in consulting or IT transformation projects for 4+ years.
• Experience managing discovery, architecture, or transformation assessment projects.
• Experience with fixed-price delivery and change request management.
• Strong stakeholder management skills.
• Strong workshop planning and facilitation skills.
• Ability to manage senior architects, analysts, and client stakeholders.
• English language proficiency at Upper-Intermediate level or above.
• German language proficiency at Advanced level or above.

Nice to have:

• Experience in DACH / Austrian client environments.
• Telecom, OSS/BSS, infrastructure, utilities or network operations project experience.
• Experience with RFP/tender preparation or vendor selection support.
• Experience managing mixed remote/onsite teams.
• Experience working with procurement-driven clients.
• Experience coordinating multilingual teams.

• Manage day-to-day delivery of Discovery and Target Architecture engagement.
• Own project plan, timeline, workshop calendar, and stakeholder involvement plan.
• Coordinate Andersen experts and client stakeholders.
• Manage onsite/remote workshop planning.
• Ensure German-language communication and moderation setup.
• Track assumptions, dependencies, risks, and open points.
• Manage scope control and change request processes.
• Ensure deliverables are produced on time and aligned across roles.
• Prepare and manage regular status meetings.
• Coordinate review and sign-off processes with the customer.
• Support commercial transparency around fixed price, travel assumptions, and change management.
• Ensure stable key personnel setup and manage replacement risks.
• Prepare client-facing governance materials and decision logs.

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