Service Desk Agent with German, English and Polish
Brak informacji o wynagrodzeniu
MidFull-time·B2B·Umowa o pracę
#384638·Dodano wczoraj·1
Źródło: justjoin.itTech Stack / Keywords
WindowsMicrosoft OfficeHardware
Firma i stanowisko
Fujitsu Poland Sp. z o.o. is a global leader in Japanese information and communication technology (ICT), founded in Japan in 1935 and employing approximately 130,000 people across over 50 countries. The company delivers innovative solutions, advanced technology products, and services that empower businesses to thrive and contribute to the United Nations Sustainable Development Goals (SDGs).
Wymagania
- Fluency in English, German, and Polish (at least B2)
- Familiarity with computer hardware construction
- Knowledge of MS Windows 8/8.1/10/11 and MS Office 2013/2016/2019 package
- Team-oriented attitude
- High-level communication skills
Obowiązki
- Processing reports of technical problems as 1st Line Telephone Customer Service
- Forwarding requests to other departments if no other solution is possible
- Ensuring the quality of communication
- Registering and analyzing reports
- Suggesting improvements and optimizations
- Diagnosing problems and trying to solve them
Benefity
- Private medical care
- Group life insurance
- 24/7 Employee Support Program
- Work from modern offices with parking or from home (remote option)
- Workation
- 2 paid “happy hours” per month, adding up to 3 extra days off annually
- An additional day off after using your holiday entitlement
- Holiday allowance
- MyBenefit cafeteria
- Sport cards
- Free e-learning platforms
- Shared costs for professional training and certifications
- Responsible business initiatives
- Employee referral program
Opieka zdrowotna
Ubezpieczenie
Elastyczne godziny
Karta sportowa
Inne informacje
Information clause regarding personal data processing by Fujitsu Poland Sp. z o.o. under GDPR compliance for recruitment purposes.
Fujitsu Technology Solutions Sp. z o.o.
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