Application Administrator

AVENGA (Agencja Pracy, nr KRAZ: 8448) is recruiting for an Application Administrator role.

• Minimum 2 years of experience in Jira and Confluence administration.
• Experience managing users, groups, roles, and permissions.
• Understanding of user onboarding and offboarding processes.
• Strong analytical and problem-solving skills.
• Ability to work independently and take ownership of assigned responsibilities.
• Professional proficiency in English, both written and spoken.

Nice to have:

• Experience with Polarion ALM.
• Experience with software license management.
• Familiarity with AI tools such as GitHub Copilot, Microsoft Foundry, Claude.
• Knowledge of DevOps and CI/CD tools.
• Experience with workflow automation and process optimization.
• Basic knowledge of scripting, integrations, or application automation.

Jira, Confluence & Polarion Administration:

• Administer, maintain, and enhance Jira, Confluence, and Polarion environments.
• Configure and manage projects, workflows, permission schemes, forms, and automation.
• Manage workspace structures and documentation repositories.
• Provide user support and promote best practices for effective tool usage.
• Gather business requirements and implement improvements that support team productivity and collaboration.
• Identify and implement automation opportunities for repetitive tasks.

License & Access Management:

• Manage software licenses across a portfolio of business and IT applications.
• Manage access and licensing processes for tools related to AI, DevOps, CI/CD, and other business-critical platforms.
• Monitor license utilization and identify optimization opportunities.
• Participate in the implementation and rollout of new tools and services.
• Create and maintain administrative and user documentation.