Senior Project Manager | f/m/d​

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services focusing on modern, business-driven technology solutions. The company supports various end-to-end insurance processes, including finance, operations, and underwriting, with offices in Warsaw and Gdansk and global partnerships fostering a multicultural environment.

• Fluency in English
• At least 7+ years of experience managing multiple IT infrastructure, workplace, or application projects in technically complex and dynamic environments, ideally in global Finance/Insurance or regulated industries
• Experience with IT Operations, Infrastructure, Networks, Engineering, Application Management, Workplace tooling, and IT Support
• Working knowledge of Project/Programme Management methodologies such as Managing Successful Programmes (MSP), Prince2, and Agile tools
• Strong management skills including project, financial, change management, and facilitation
• Experience in setting up and driving successful global programs
• Strong personal organizational skills and ability to coordinate global teams for successful delivery
• Ability to work in complex organizational structures and drive delivery for business outcomes and stakeholder benefits
• Excellent planning, budgeting, scoping, costing, and scheduling abilities
• Proven ability to create meaningful reports and summarize project health for stakeholders
• Ability to drive functional and geographic workstreams and coordinate unified delivery
• Knowledge of infrastructure integration issues at the international level
• Experience in managing distributed teams and working in matrix setups
• Excellent communication and presentation skills

Nice to have:

• Clarity experience

• Drive multiple complex projects with budgets of approximately €1m - €3m, facilitating communication, coordination, planning, and execution across ERGO teams and business partners
• Plan and follow-up on assigned projects including time scheduling, cost planning, resource management, and quality assurance
• Produce a Charter for each project defining scope, budget, resources, schedule, and execution approach
• Collaborate with internal ERGO partners to troubleshoot planning issues and facilitate workshops with stakeholders
• Prepare, plan, and supervise IT project delivery, implementation, and integration of IT infrastructure and systems
• Proactively manage project risks and issues, developing mitigation plans
• Manage project meetings, schedules, milestones, and delivery
• Prepare project correspondence, presentations, status reports, and executive updates
• Track and manage all project costs including SOWs/Purchase Orders, contracts, and resource assignments
• Coordinate documentation, project plans, change requests, approvals, compliance gate requests timely
• Build and maintain successful relationships with teams and business partners
• Travel to European ERGO locations may be required

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