Product Owner (AI)

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 with around 1,000 specialists. The Digital Platform Services department specializes in cloud, operating systems, virtualization, databases, backup, storage, networking and security. The Application Services department focuses on software development, data engineering, testing services, CRM, ITSM and ERP platform integrations for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

• 5+ years as Service Owner, Product Owner, or Product Manager of digital services or platforms (preferably in AI domain)
• Experience managing digital services or platforms across their lifecycle (launch, evolution, adoption)
• Experience working with software engineering or DevOps teams
• Experience defining and managing product or service roadmaps with measurable KPIs
• Strong understanding of AI and Generative AI concepts and their use cases across the software development lifecycle (code generation, review, testing, documentation)
• Knowledge of current AI developer tooling landscape including AI coding assistants and agentic IDEs like GitHub Copilot, Amazon Kiro, and open-source equivalents
• Ability to understand technical concepts and trade-offs without being a hands-on AI engineer
• EU citizenship
• Fluent English (B2/C1)
• Open to occasional business trips abroad and visits to the Katowice office

Nice to have:

• Clearance
• Agile certification (Scrum, AgilePM or equivalent)
• SAFe certification or experience working in a SAFe environment
• ITIL Foundation or practical experience with IT service management

• Own the service vision delivery, roadmap, priorities, and lifecycle
• Define and track service KPIs such as adoption, usage, user satisfaction, and cost, and report to stakeholders
• Identify improvement opportunities based on performance data, user feedback, and market developments
• Coordinate the technical team to deliver the service
• Gather, analyze, and prioritize user feedback with a visible feedback loop back to users
• Drive adoption across development teams through onboarding, documentation, training, demos, and success stories
• Build and support the AI developer community
• Act as the main interface between business stakeholders, users and technical teams
• Drive the continuous evolution and adoption of the service

Cooperation offered only to candidates located in Poland with EU citizenship.