ServiceNow HAM Specialist

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT.

• 6+ years of ServiceNow experience
• Strong hands-on experience with ServiceNow HAM Pro
• Solid understanding of IT Asset Management (ITAM) and hardware asset lifecycle processes
• Good knowledge of CMDB fundamentals and asset-to-CI relationships
• Experience with asset lifecycle management and governance processes
• ServiceNow administration and configuration expertise
• Experience building reports, dashboards, and operational metrics

• Configure and enhance the ServiceNow HAM Pro module in line with approved business processes
• Configure asset classes, models, stockrooms, and lifecycle states
• Set up HAM workflows, approvals, and governance controls
• Support asset onboarding activities and asset repository setup
• Configure reports, dashboards, and operational views
• Support CMDB-HAM synchronization and CI alignment activities
• Ensure asset lifecycle data quality, completeness, and KPI readiness
• Perform data validation and reconciliation activities
• Support testing, UAT, and go-live preparations