Salesforce Functional Consultant (Business Analyst)

Andersen is hiring for a project scaling a global Salesforce platform and delivering digital solutions for the real estate industry. The customer is an international real estate organization providing integrated asset management and operational services across multiple markets, focusing on efficient property operations and scalable business processes. The project involves scaling a global Salesforce platform for an international residential real estate company with a pilot implementation in Spain as a blueprint for future rollouts across Europe and the Asia-Pacific region.

• Experience working with Salesforce in a Functional Consultant, Salesforce Business Analyst, or similar business-facing role for 5+ years.
• Strong hands-on experience with Salesforce Sales Cloud.
• Proven experience participating in or leading Salesforce implementations or rollouts, ideally in enterprise environments.
• Strong Business Analysis skills including discovery, requirements gathering, process analysis and optimisation, requirements definition and documentation, user stories, acceptance criteria, backlog management, and prioritisation.
• Experience with UAT, testing, and release readiness.
• Experience working directly with business stakeholders and translating business requirements into Salesforce solutions.
• Strong understanding of Salesforce standard capabilities and best practices, including when to use standard functionality instead of unnecessary customisation.
• English language level of Intermediate (B1) or higher.
• Spanish language level of Upper-Intermediate (B2) or higher.

Nice to have:

• Experience working on global Salesforce rollouts or multi-country transformation programmes.
• Experience working with Salesforce Service Cloud.
• Familiarity with Marketing Cloud / ExactTarget and automated marketing journeys.
• Ability to design solutions scalable across multiple countries and business units.
• Strong problem-solving skills and ability to work in environments where processes and existing Salesforce implementations require optimisation.

• Playing a key role in stabilising and optimising the Salesforce implementation in Spain.
• Ensuring that business processes, requirements, and solutions are designed with future international scalability in mind.
• Combining Functional Consultant and Business Analyst responsibilities within a hybrid role.
• Applying strong Salesforce expertise to support business and technical objectives.
• Acting as a business-facing consultant and collaborating closely with stakeholders.
• Demonstrating excellent stakeholder management skills.

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