Field IT Support Engineer – Network & Hardware Expert

Our client is a leader in logistics and supply chain operations providing support across multiple logistics centers.

• At least 2 years of experience in IT support or a related field
• Strong skills in diagnosing and resolving network and hardware issues
• Experience with LAN/WAN, Wi-Fi, and mobile device troubleshooting
• Knowledge of IT asset management and helpdesk procedures
• Ability to work independently in a fast-paced environment

Nice to have:

• Certifications in network or system administration
• Experience supporting logistics or warehouse technology systems

• Provide expert technical support to logistics center staff across multiple locations
• Participate in opening new sites and lead their technological development initiatives
• Manage incident resolution and user requests efficiently, maintaining high SLA standards
• Diagnose and resolve LAN/WAN and Wi-Fi network issues to ensure uninterrupted connectivity
• Act as a remote hands resource for external IT teams, supporting infrastructure and network tasks
• Prepare, deploy, and maintain workstations and IT equipment for end-users
• Troubleshoot hardware and software issues on computers and mobile devices
• Maintain operational readiness of office equipment and logistics devices, including barcode scanners and label printers
• Propose improvements to IT processes and support inventory management of IT assets
• Maintain a valid Category B driver’s license and readiness for regional travel

Only candidates with an existing legal right to work in the European Union will be considered for this role.