CRM Specialist - MS Dynamics
Tech Stack / Keywords
Firma i stanowisko
InPost is a leading out-of-home (OOH) e-commerce enablement platform in Europe, founded in 1999. It operates over 64,000 Automated Parcel Machines (APMs) and more than 30,000 pick-up and drop-off points across nine European countries. InPost supports over 1.4 billion parcels delivered annually, offering flexible, technology-driven locker solutions and courier services for e-commerce merchants.
Wymagania
- 2–4 years of experience in CRM administration or operations, specifically with HubSpot, Pipedrive, or Microsoft Dynamics 365.
- Over 2 years of experience building workflow automations using Zapier, Make.com, or similar tools.
- Strong understanding of data hygiene, deduplication, and integration concepts including APIs and webhooks.
- Fluent in Polish and English, both written and spoken.
- Degree in Business, Information Systems, or related field or equivalent experience.
Nice to have:
- Experience with SQL, Power BI, Google Cloud Platform.
- Background in logistics, e-commerce, and multi-market operations.
Obowiązki
- Administer and configure CRM platforms such as HubSpot, Pipedrive, and Microsoft Dynamics 365 including pipelines, custom objects, and user roles.
- Design and maintain automations and integrations using Zapier, Make.com, and Google Cloud Platform.
- Translate deployment workflows into structured CRM logic.
- Manage data quality through audits, deduplication, field validation, and lifecycle management.
- Build dashboards and reports for pipeline activity and operational KPIs.
- Gather cross-market requirements and implement scalable CRM configurations.
- Maintain documentation, playbooks, training materials, and support CRM onboarding and queries.
Benefity
- Opportunity to work with fintech and e-commerce on a fast-growing digital product in Poland.
- Direct influence on strategic decisions related to InPost Pay data products.
- Work in a diverse, international, and cross-functional environment.
- Opportunity to experiment with new technologies including AI tooling.
- Investment in professional development, training, and career growth.
- B2B type of cooperation offered.
Inne informacje
Administratorem danych osobowych jest Integer Group Services Sp. z o. o. i powiązane spółki, dane są przetwarzane zgodnie z przepisami RODO i polskiego prawa. Dane będą przechowywane maksymalnie do 1 roku od aplikacji oraz do 2 lat, jeśli kandydat wyrazi zgodę na przyszłe rekrutacje. Kandydat ma prawo dostępu, sprostowania, usunięcia danych oraz wniesienia sprzeciwu. Szczegóły oraz prawa do cofnięcia zgody opisane są w polityce transparentności firmy.
InPost
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