IT Cluster Manager | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. The company specializes in advanced IT services focusing on modern, business-driven technology solutions and supports insurance processes including finance, operations, and underwriting. It operates offices in Warsaw and Gdańsk and maintains global partnerships within a multicultural environment.

• Fluency in English
• Strong experience working at the interface of IT and Finance, ideally in IT controlling, IT financial management or similar roles
• Solid understanding of IT cost structures, budgeting and forecasting (CAPEX, OPEX, cost allocation, cost drivers)
• Experience in applying or working within IT financial frameworks (e.g. TBM or comparable models)
• Ability to translate financial and operational data into clear insights, management-ready analyses and recommendations
• Experience working with senior stakeholders (CIO, CFO, IT leadership) and supporting decision-making processes
• Strong analytical thinking combined with a structured, pragmatic approach to problem-solving
• Hands-on experience in data modelling, reporting and analysis (e.g. Power BI, Excel, or comparable tools)
• Track record in contributing to transformation or integration initiatives across multiple entities or teams
• High level of ownership, reliability and ability to work independently with limited guidance

• Deliver IT financial steering activities based on the TBM framework and corporate processes (planning, forecasting, budgeting, KPI management, cost allocation)
• Collaborate with key stakeholders including CIOs, CFOs, IT Portfolio Management, Architecture, Infrastructure and Development teams
• Collect, validate and structure financial and operational data from multiple entities
• Analyze data to identify trends, risks, opportunities and performance drivers
• Prepare analyses, reports and recommendations to support management decisions
• Develop and validate business cases, from requirements clarification to final approval
• Support integration and transformation initiatives across the cluster, from planning to execution
• Optimize IT portfolio (projects, products, services) using financial and value-based criteria
• Design and improve processes and guidelines in line with group governance
• Promote knowledge sharing and alignment across entities within the cluster
• Develop and enhance reporting solutions (data models, dashboards, data flows)