ServiceNow Technical Consultant

Fujitsu Poland Sp. z o.o. is a global leader in Japanese information and communication technology (ICT), delivering innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future through collaboration and trust.

• Proven experience working with the ServiceNow platform including configuration, administration, and support.
• Knowledge of at least two areas among: ServiceNow AI Agents, Customer Service Management (CSM), Data Foundation (CMDB & CSDM), Governance, Risk and Compliance (GRC), Third-Party Risk Management (TPRM), HR Service Delivery (HRSD), Integrated Risk Management (IRM), IT Service Management (ITSM), Platform Administration, System Administration, Vulnerability Response (VR).

• Designs medium and complex size solutions, develops, implements, and tests modules and products in line with agreed timelines, budget, costs, quality, and development standards.
• Provides integration facilities and provisions logistics.
• Suggests and implements proposals for process improvements within projects.
• Uses new technologies and methods to develop highly competitive products.
• Provides technical documentation on medium size and complex modules/products following internal standards.
• Creates project and sales documentation including plans, schedules, estimates, offers, project descriptions, role descriptions, and PoCs.
• Provides Back Level maintenance support and problem-solving for own and third-party modules.
• Provides development support during the lifecycle of modules and products including bug fixing and new version development.
• Maintains high level of product and solution knowledge, contributes to team meetings, quality assurance, customer forums, and professional bodies.
• Establishes customer requirements, builds strong relationships, and acts as major influence in customer choosing Fujitsu.
• Shares knowledge with colleagues to contribute to Fujitsu's knowledge base.

The recruitment process is managed by Fujitsu Poland Sp. z o.o. with personal data processing pursuant to GDPR regulations. Candidates have rights to access, rectify, delete, restrict, or object to personal data processing and can withdraw consent at any time. Personal data may be transferred to public entities or service providers as required by law. Providing personal data is voluntary but necessary for recruitment participation.