Senior ServiceNow Developer– AI & Automation (f/m/x)

• Minimum 5 years of hands-on experience in ServiceNow development, including extensive work in enterprise environments
• Strong background in Virtual Agent, conversational experiences, and AI-driven automation
• Advanced ServiceNow development skills, including JavaScript, integrations, APIs, and workflows
• Deep understanding of IT Service Management (ITSM) processes and ServiceNow best practices
• Hands-on expertise with ServiceNow AI, Now Assist, and generative AI solutions
• ServiceNow CSA, CAD, and CIS Data Foundations and other mainline certifications will be an advantage
• Excellent English skills, enabling seamless collaboration in an international environment

• Review the current ServiceNow AI setup and identify areas for improvement
• Define AI priorities, roadmap, and practical use cases together with business and platform stakeholders
• Configure, maintain, and optimize Now Assist, AI Search, Virtual Agent, and other AI capabilities
• Build and enhance AI-driven solutions, custom skills, chatbots, and workflow automations
• Ensure security, compliance, testing, and quality of AI implementations
• Collaborate with stakeholders, provide recommendations, create documentation, and support long-term platform growth

Wyrażam zgodę na przetwarzanie moich danych osobowych zamieszczonych w niniejszym CV przez Sii sp. z o.o. z siedzibą przy Al. Niepodległości 69, 02-626 Warszawa („Sii”) dla celów procesów rekrutacyjnych prowadzonych przez Sii.