Application Support Specialist

• Mid to Senior Level experience (3-5 years).
• Bachelor's degree in IT, Computer Science, or related field.
• Customer-oriented mindset.
• Basic knowledge of ITIL and Release Management processes.
• IT Service Management expertise.
• Strong communication and coordination skills.
• Ability to work collaboratively in a team.
• Proficiency in Google tools (Gmail, Google Calendar, Google Chat/Meet).
• Ability to quickly learn and adapt to new technologies and business processes.
• Self-organization to meet SLAs.
• Mandatory language: English (C1).
• Nice to have language: German (B2).
• Strong experience in relational databases (Oracle, MS SQL, PostgreSQL).
• Administration expertise in MS SQL Management Studio, MySQL, PostgreSQL, PLSQL, Unix/Linux, SharePoint, MS Access.
• SQL scripting and database administration experience.
• Experience working in an Enterprise Network environment.
• General knowledge of Active Directory and Firewall security.
• Proficiency in Windows Server (2012, 2019, 2022+), MS SQL Server, and Linux.
• Knowledge of web server technologies (Apache, IIS >7).
• Ability to schedule and manage batch SQL database scripts.

Nice to have:

• Experience with AWS Cloud.
• API integration experience via Mulesoft.

Preferred experience in pharmaceutical industry or international companies, especially in SHE, Facility Management, Logistics, Supply & Disposal, and Engineering/Construction. Familiarity with programming languages: HTML, ASP, SQL, VBA, VBS, CMD/DOS, JavaScript, Java, PowerShell, Python.

• Monitoring, maintaining, and supporting business applications and IT systems.
• Troubleshooting technical issues and providing support to end users in an enterprise environment.
• Collaborating with IT teams and business stakeholders to ensure system stability, incident resolution, and SLA compliance.

We reserve the right to contact the selected candidates.