PMO Lead | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, provides integrated IT and business services internationally. The company focuses on advanced IT services and business-driven technology solutions, supporting insurance processes such as finance, operations, and underwriting. It operates offices in Warsaw and Gdańsk and maintains strong global partnerships in a multicultural environment.

• Fluent English (C1 level)
• Minimum 5 years of PMO experience, preferably in IT-related environments
• Advanced knowledge of Microsoft Office, specifically Power BI and Excel
• Strong analytical, facilitation, and presentation skills
• Experience creating and implementing process improvements and overseeing project governance
• Excellent understanding of resource and financial management processes, using tools like Clarity and SAP
• Comfortable working in a multinational environment with daily use of foreign languages
• Experience in producing timely and accurate program reporting
• Strong interpersonal skills with ability to collaborate with stakeholders and team members
• Proficient with SharePoint
• Attention to detail
• Familiarity with Agile and Waterfall methodologies
• Proactive and positive attitude

Nice to have:

• PMI, PRINCE, or similar certification

• Support the Head of Operations Projects PMO in tracking portfolio metrics using Power BI and Excel, including financial management, risk, and issue tracking
• Assist Program/Project Managers with preparing Weekly and Monthly Steering Committee reports
• Lead continuous improvement initiatives across the project portfolio
• Use data and insights to identify trends, recommend improvements, and measure success
• Identify inefficiencies and implement practical, scalable solutions
• Ensure all projects comply with the Group Technology PPM governance model and are recorded properly
• Cooperate with various departments and international colleagues to support priority Group Technology programs
• Perform project resource management tasks from onboarding to work effort reporting
• Provide coaching and guidance on PMO best practices, methods, processes, tools, templates, and standards

Klauzula informacyjna regarding personal data processing by Ergo Technology & Services S.A. Data controller information, purpose and legal basis of processing, data recipients, rights of candidates, voluntary data provision, profiling information, and contact details for the Data Protection Officer. The notice covers processing related to recruitment, future recruitment consents, newsletters, and complaint rights according to GDPR.