Transition Manager - Technical Change Leadership

Our client operates within the technology sector, managing complex technical infrastructure that impacts end users across multiple locations. They focus on delivering seamless technical transitions while maintaining high standards of user experience. The organisation values clear communication, methodical planning and collaborative working across culturally diverse teams. They are currently undertaking significant technical changes that require experienced change management professionals to guide end users through transformation.

• 6-8 years of experience managing large-scale technical change projects
• Proven ability to create change and communication plans for complex technical transitions
• Strong collaboration skills with experience working across diverse cultural backgrounds
• Broad understanding of technical domains including PC and OS management, networking technologies, authentication concepts, M365 applications and VDI
• Ability to explain technical processes clearly to non-technical audiences, both verbally and in writing
• Experience working with Microsoft suite tools including Word, Excel, PowerPoint, Teams, Outlook and SharePoint
• Experience designing communications for varied audiences with different needs
• Comfortable presenting to and leading meetings with stakeholders at different levels
• Strong attention to detail for tracking and documentation
• Fluency in English (essential)
• PROSCI or similar change management certification (desirable)
• German language skills (desirable)

• Lead large-scale technical transformation projects for end users
• Work with diverse, international teams across varied cultural backgrounds
• Apply change management expertise in a complex technical environment
• Design and implement change and communication plans for complex technical transitions
• Collaborate with stakeholders from varied cultural backgrounds across the organisation
• Translate technical processes into clear instructions for non-technical end users
• Create and maintain content on SharePoint pages to support change initiatives
• Lead meetings and presentations with audiences of varying seniority and technical expertise
• Develop documentation and resources tailored to different audience needs
• Track and document change activities with attention to detail
• Work with technical teams to understand changes related to PC management, networking, authentication, M365 applications, VDI and remote working
• Prepare audiences for technical changes through structured communication approaches

On-site work in Warsaw required