ServiceNow Architect/Technical Product Owner

• 7+ years of ServiceNow experience covering architecture, development, administration, and deployment.
• Strong hands-on experience with ServiceNow HRSD.
• Deep knowledge of ServiceNow architecture, data models, application development, and integrations.
• Experience with REST/SOAP APIs, Web Services, SSO, SAML, and LDAP.
• Strong knowledge of JavaScript, and ServiceNow client- and server-side scripting; familiarity with Jelly, AngularJS, HTML, CSS, and XML.
• Good understanding of platform security, risk, governance, and compliance.
• Strong knowledge of ITIL and practical experience with Agile/Scrum.
• Experience translating business requirements into scalable technical solutions and supporting product roadmap decisions.
• Proven technical leadership and mentoring skills.
• Strong stakeholder management, communication, problem-solving, and prioritization skills.
• Professional working proficiency in English.

• Act as a ServiceNow technical expert and partner for Business Product Owners and key stakeholders.
• Translate business needs into functional and technical requirements, use cases, and solution designs.
• Shape and maintain the ServiceNow platform architecture focusing on HRSD and custom applications.
• Contribute to product roadmap planning and evaluate new ServiceNow features and technologies.
• Drive technical solutions for platform enhancements, integrations, upgrades, and releases.
• Ensure solutions meet architecture, security, governance, and compliance standards.
• Conduct technical assessments, spikes, and Proofs of Concept (POCs).
• Maintain key architecture and solution documentation.
• Provide technical leadership and mentor team members across distributed teams.

We reserve the right to contact the selected candidates.