Delivery manager – Middle

SOFTSWISS is hiring a Delivery manager to join a newly established Special Projects Team within the Marketing Development department.

• 2+ years of Project Management experience
• English proficiency at B2 level or higher including written communication, meetings, documentation, and negotiations
• Russian proficiency at B2 level or higher
• Experience working in IT and/or web development environments
• Proven experience in gathering, clarifying, and formalizing requirements
• Ability to work effectively with business stakeholders and manage their expectations
• Experience decomposing tasks in collaboration with Developers, QA Engineers, and Designers
• Experience managing backlogs and roadmaps
• Experience planning team activities and overseeing delivery execution
• Ability to define clear acceptance criteria
• General understanding of web development concepts including frontend, backend, APIs, CMS platforms, domains, and hosting
• Experience working with distributed or remote teams
• Hands-on experience with Jira, Confluence, Slack, Google Docs, Figma, Miro

Nice to have:

• Experience launching projects from scratch
• Experience in marketing, partnership, affiliate, or digital projects
• Experience building and improving processes within a newly established team
• Experience working with two-week sprint cycles
• Understanding of hybrid project management approaches without strict adherence to Scrum or Kanban frameworks
• Ability to write user stories and use cases
• Experience collaborating with SEO, Content, Analytics, CRM, and BI teams
• Experience using AI-powered tools in project management activities
• Working knowledge of Figma, including reviewing designs, commenting, and validating implementation against mockups

• Gather, clarify, and structure requirements from Marketing business stakeholders
• Translate business requests into clear tasks for Development, QA, and Design teams; collaborate on task decomposition
• Manage the team's backlog and roadmap
• Plan team activities within two-week sprint cycles; monitor timelines, statuses, risks, dependencies, and scope changes
• Maintain regular communication with stakeholders
• Facilitate status meetings and document agreements and decisions
• Define acceptance criteria for tasks and deliverables
• Participate partially in business acceptance and validation of delivered results
• Support the establishment and improvement of processes within a newly formed team
• Ensure delivery transparency for both business stakeholders and the team