Mid-Level Program Analyst – Leadership Development

Our client is a prominent leader in the financial services industry, focusing on building leadership capability across critical enterprise levels through innovative learning initiatives.

• 2–5 years of experience in Learning and Development, Human Resources, Talent Management, or Project Coordination.
• Hands-on experience administering learning programs within an LMS.
• Proficiency in MS Teams, Zoom, and MS Office Suite (Word, Excel, PowerPoint).
• Strong organizational skills to manage multiple tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Comfort working with data, including survey results and program metrics, using Excel (pivot tables, charts, formulas).
• A proactive, solution-oriented mindset with strong customer service skills.
• Ability to adapt to changing priorities and navigate ambiguity.
• Bachelor’s degree or equivalent professional experience preferred.

Nice to have:

• Familiarity with project management or tracking tools.

• Support Program Managers with updates, formatting, and version control of program materials, ensuring brand consistency and quality.
• Administer surveys, compile feedback, and develop visual data reports and dashboards to support program evaluation.
• Coordinate internal and external faculty, preparing schedules, facilitating sessions, and managing logistics.
• Draft and distribute program communications, including invitations, reminders, and post-session resources, maintaining participant lists.
• Assist vendor management by processing invoices, tracking purchase orders, onboarding new vendors, and supporting budget reconciliation.
• Maintain project documentation, track action items, and update program timelines to ensure smooth delivery.
• Support LMS administration by creating course codes, managing registrations, tracking completions, and resolving user access issues.

Only candidates with an existing legal right to work in the European Union will be considered for this role.