UX Researcher

Join the Workforce Adoption, Change, Experience team to drive and execute user research strategies across a global product portfolio focused on intuitive, high-impact digital experiences.

• 3–5 years of hands-on experience in User Research, Usability Testing, or Product Design Research within digital platforms.
• Prior experience in Data, Analytics, AI-driven products, or complex system migration projects is desirable.
• Proficiency in qualitative methodologies (in-depth interviews, usability testing, field studies) and quantitative tools (surveys, card sorting, product analytics).
• Experience embedding research insights into agile product development cycles.
• Ability to operate independently managing research projects end-to-end.
• Excellent communication, storytelling, and presentation skills for cross-functional stakeholders.
• Passion for accessibility, design ethics, and research integrity.
• Proactive problem-solving skills and analytical rigor when interpreting user behaviors.
• Practical, hands-on mindset focused on real product impact.

• Align research roadmaps with business goals and define research scope using qualitative and quantitative methods.
• Lead research initiatives from study design, participant recruitment, moderation, to data synthesis.
• Collaborate closely with Product Managers, Designers, and Engineers to incorporate insights into product development.
• Translate data into actionable insights and present recommendations to executive stakeholders.
• Plan, scope, and conduct generative, evaluative, qualitative, and quantitative research across complex features.
• Synthesize feedback and behavioral data into clear recommendations for product and design teams.
• Integrate usability testing, user interviews, and field research into agile sprint cycles.
• Track UX performance using usability metrics like System Usability Scale and task success rates.
• Audit user flows to identify friction points and advocate seamless journeys.

Location: Poland - 100% REMOTE with limited travel 100% within Europe