Senior Project / Service Manager (Part Time)

IT center of International Biotech Company focusing on healthcare solutions within the IT division of one of the largest international pharmaceutical companies.

• 7+ years of experience in business and IT services/projects
• BC/MA degree in Information Technology, Business, or related field
• Experience with SCRUM or other Agile/Lean methods/tools
• Familiarity with ITIL processes and PMI/Agile methodologies
• Fluency in English (at least C1)
• Strong experience in leading full-cycle IT operations
• Experience leading virtual/dispersed and multinational teams
• Experience in large software product organizations and delivering software releases globally
• Excellent communication skills with a broad range of stakeholders
• Knowledge of Service Management tools (ServiceNow, Jira)
• Knowledge of Google Suite, Trello, and Tableau/BO

Nice to have:

• Experience in SAP
• Agile / Lean / ITIL / PMP / SCRUM Certificates

• Manage various processes along the IT Service lifecycle with special attention to Continual Service Improvement
• Coordinate software development (maintenance and enhancement) and support activities
• Deliver and coordinate software releases
• Secure service partners and vendors to meet service delivery contractual obligations
• Define, measure, and report on service deliverables
• Provide creative approaches, direction, and leadership to the team
• Build and manage business relationships with international customers and main stakeholders

Employment agency Nr 17138. Application rules are in accordance with GDPR. Position is remote from Poland.