Senior ServiceNow Developer| f/m/d
Tech Stack / Keywords
Firma i stanowisko
ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. The company focuses on advanced IT services and supports end-to-end insurance processes including finance, operations, and underwriting. Offices are located in Warsaw and Gdańsk, with a dynamic multicultural environment.
Wymagania
- Very good spoken and written business English
- University degree in IT or Business Information Management or equivalent qualification
- Outstanding ability and experience in developing and implementing ITSM/ITIL and ITOM processes and solutions with deep technical understanding of CMDB and CSDM
- ServiceNow Certifications for CMDB Discovery
- Experience in IT Infrastructure Operations and Asset Management in large enterprise environments (network, server, data center, cloud)
- Minimum 3 years of practical experience as a ServiceNow Developer and experience with ServiceNow Discovery
- Deep analytical skills with experience in ServiceNow CMDB troubleshooting and root cause analysis
- Experience soliciting and documenting requirements and evolving them into successful solutions
Obowiązki
- Enable, configure, and develop automated CMDB discovery of infrastructure components
- Develop Discovery procedures including identification and reconciliation rules, error log monitoring, troubleshooting, and issue resolution
- Design and develop complex solutions based on ITSM, ITOM, HAM, and other module requirements
- Support Service Manager for CMDB Infrastructure Quality and requirements team focusing on ServiceNow Architecture, CSDM, and technical interfaces
- Collaborate with IT Infrastructure teams to translate requirements into technical solutions
- Ensure system architecture supports business scalability, audit, compliance, and security requirements
- Create and configure reports, dashboards, schedules, and operational outputs associated with discovery functions
Benefity
- Medical package
- Sports card and numerous sports sections
- Flexible working hours
- Confidential employee assistant program
- Possibility of remote working
- In-office gaming room
- Dog-friendly office in Warsaw
- Workshops and training courses
- Hackathons and meetups
- Digital learning platforms and language courses
- Participation in CSR activities
- Company-wide bike races and soccer matches
- Film marathons in cinema room
- Engaging team-building activities
- Valuing diversity regardless of gender, nationality, religious beliefs, disability, age, or sexual orientation
Inne informacje
Klauzula informacyjna dotycząca przetwarzania danych osobowych kandydatów przez Ergo Technology & Services S.A., w tym informacje o Administratorze danych, Inspektorze Ochrony Danych, celach i podstawach prawnych przetwarzania, odbiorcach danych, prawach kandydatów oraz dobrowolności podania danych. Informacje o przetwarzaniu danych i zgodach na przyszłe rekrutacje i newsletter.
ERGO Technology & Services
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