IT Service Desk Specialist (Part-Time)

Experis is a global leader in recruitment of specialists and management in key IT areas, offering competitive IT employment opportunities and interesting projects for both experienced experts and those starting their IT careers.

• Minimum 3 years of experience in IT Service Desk, Desktop Support, or a similar role.
• Practical knowledge of Windows 10/Windows 11 administration and troubleshooting.
• Experience supporting desktop and laptop hardware in a corporate environment.
• Understanding of TCP/IP networking and basic network troubleshooting.
• Experience with Microsoft Endpoint Management / SCCM.
• Knowledge of endpoint security, antivirus solutions, and patch management.
• Familiarity with IT asset management and CMDB processes.
• Good understanding of IT Service Management and ITIL principles.
• Strong communication and customer-oriented mindset.
• Good command of English (written and spoken).

• Provide first and second-line technical support for end users.
• Troubleshoot hardware, software, network, and mobile device issues.
• Install, configure, and maintain Windows-based workstations and laptops.
• Support software deployments, updates, patching, and endpoint management activities.
• Maintain IT inventory records and asset lifecycle processes.
• Configure and support printers, scanners, conferencing systems, and workplace devices.
• Ensure compliance with security standards, antivirus policies, and endpoint protection requirements.
• Assist with onboarding activities, workplace setup, and user training.
• Support VIP users and collaborate closely with internal IT teams and external vendors.
• Participate in IT projects, system rollouts, and service improvement initiatives.