Merchant Integration Head (m/f/n)

• 5–7 years experience managing e-commerce/marketplace operations end-to-end
• Experience in integration (API/feeds), product catalog, and data quality
• Documented experience managing large multifunctional teams (~40+ people)
• English language proficiency minimum B2/C1
• Experience in designing and optimizing operational processes
• KPI management (efficiency, quality, time)
• Scaling operations and standardizing processes
• Knowledge of marketplace operational and technological mechanics
• Experience with process automation, AI usage an advantage
• Strategic thinking and ownership mindset
• Result and quality oriented
• Excellent communication and influence skills
• Ability to operate in a dynamic, complex environment

• Strategic management of Operations & Integrations including defining and implementing strategy and development roadmap
• Designing and developing an end-to-end operational model (onboarding, catalog, post-order, integrations)
• Optimizing the merchant onboarding process to reduce time-to-activation and time-to-first-sale
• Managing product catalog and data quality (data governance, standards, listing quality)
• Supervising back office and post-order processes such as orders, returns, refunds, settlements
• Developing and maintaining integrations (API, feeds) as a key scalability element
• Managing operational quality and risk
• Building and developing the team and leaders
• Managing through KPIs and initiating optimization actions

Administrator danych osobowych to Integer Group Services Sp. z o. o. oraz podmioty powiązane kapitałowo. Dane są przetwarzane zgodnie z przepisami RODO oraz polskiego prawa, w celu rekrutacji i stworzenia bazy kandydatów. Podanie danych jest dobrowolne, ale konieczne do rekrutacji. Kandydat ma prawo do dostępu, sprostowania, usunięcia danych, cofnięcia zgody, wniesienia sprzeciwu oraz skargi do organu nadzorczego.