Delivery manager/People manager

• Hands-on experience with HR and administrative activities including holidays, absences, onboarding, and operational support.
• Experience in performance management including reviews, feedback processes, and handling individual cases.
• Strong people management skills including conducting 1:1s and motivating remote teams.
• Knowledge of JIRA reports and dashboards to overview workload and priorities.
• Strong project management skills including planning, documentation, stakeholder coordination, and release planning.
• Experience collaborating with Engineering Managers, Technical Delivery Managers, and other stakeholders.
• Ability to identify missing information, unclear priorities, blockers, and process inefficiencies and resolve them.
• Process-improvement mindset with willingness to challenge inefficient processes.
• Excellent communication, relationship-building, and remote team management skills.
• Strong organizational skills and ability to manage multiple topics simultaneously.
• Very good command of English, both written and spoken.

• Conduct regular 1:1s with team members covering wellbeing, blockers, career development, and feedback.
• Run recurring team meetings and ensure effective communication across the distributed team.
• Maintain overview of consultants’ holidays, balances, and public holidays.
• Co-lead recruitment processes for technical roles and standardize recruitment steps.
• Design and coordinate performance review cycles with peer and leadership feedback.
• Design and analyze employee engagement and retention surveys and coordinate follow-up actions.
• Support salary review cycles with stakeholders.
• Use JIRA reports and dashboards to monitor workload, priorities, and delivery status.
• Proactively follow up on missing information, unclear priorities, delays, and blockers in JIRA.
• Support project management activities, documentation, and release planning.
• Create and maintain onboarding documentation, access checklists, process documentation, knowledge-transfer procedures, and RACI matrices.
• Identify and coordinate training and development opportunities.
• Support administrative activities including equipment procurement, asset tracking, account setup, and access management.
• Monitor and follow up on security-related issues and communicate security goals.
• Identify process gaps or inefficiencies and propose improvements.
• Foster team cohesion, motivation, and belonging across a distributed/remote team.
• Act as liaison between outsourcing partner and internal stakeholders on people and operational topics.

We reserve the right to contact the selected candidates.