Lead Product Owner (Direct & Online Sales) | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. The company focuses on advanced IT services and business-driven technology solutions and supports insurance processes including finance, operations, and underwriting. Offices are located in Warsaw and Gdansk, with global partnerships promoting a multicultural environment.

• Fluency in English (C1)
• 5+ years of experience as a Product Owner, IT Product Owner, Delivery Lead, or similar role within software delivery
• Proven experience managing delivery roadmaps across multiple teams
• Strong understanding of Agile methodologies and software development lifecycle
• Experience conducting feasibility assessments, effort estimations, and delivery planning
• Strong understanding of dependencies, capacity planning, and delivery governance
• Experience working with multiple stakeholder groups in a matrix organisation
• Excellent organisational, communication, and facilitation skills
• Ability to balance business expectations with technical constraints and delivery realities
• Experience working closely with software engineering teams, architects, and Business Product Owners

Nice to have:

• Experience in insurance, financial services, or regulated environments
• Familiarity with API-based architectures and backend dependencies
• Fluent spoken and written German
• Experience working with user-facing applications in regulated markets (e.g. insurance or banking)
• Basic UX understanding and ability to identify real user needs in digital products
• Experience working with design tools such as Figma

• Own and maintain the delivery roadmap across the Product Cluster Online Sales
• Align business priorities, delivery commitments, and team capacity across multiple development teams
• Coordinate planning and sequencing of initiatives, managing cross-team dependencies and delivery trade-offs
• Provide visibility into upcoming work, capacity constraints, delivery risks, and roadmap progress to stakeholders and leadership
• Lead initial assessments of new business initiatives and demands
• Coordinate high-level effort estimations and technical feasibility assessments with engineering teams and architects
• Identify risks, dependencies, assumptions, and implementation constraints early in the delivery lifecycle
• Support prioritisation and investment decisions based on business value, complexity, and delivery capacity
• Ensure initiatives are sufficiently defined and ready before delivery planning and execution
• Oversee delivery progress across multiple teams and proactively address bottlenecks, escalations, and challenges
• Support release planning and coordination of initiatives impacting multiple products and platforms
• Partner with Business Product Owners to translate business priorities into executable delivery plans
• Collaborate with Product Owners, Engineering Managers, Architects, UX, QA, and other stakeholders to ensure delivery alignment
• Facilitate decision-making around priorities, dependencies, and delivery sequencing across teams
• Support and mentor Product Owners, driving consistent product ownership and backlog management practices across the cluster

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