Dynatrace Technical Lead

Andersen is hiring a Dynatrace Technical Lead for a project implementing observability solutions and improving system performance, visibility, and reliability.

The customer is a well-established financial institution offering a broad range of banking and financial services including accounts, loans, payment solutions, savings, investments, insurance, and other financial products. The company combines an extensive service network with modern digital banking solutions and maintains a strong position in its domestic market, focusing on customer service, digitalization, and sustainable growth.

The project focuses on designing and implementing a Dynatrace pilot for the cash loan process to establish effective monitoring and observability, aiming to improve system visibility, performance monitoring, issue detection, and operational reliability.

• Experience with application performance monitoring or observability for 4+ years.
• Strong hands-on experience implementing and configuring Dynatrace.
• Experience with Azure.
• Experience with OneAgent and ActiveGate.
• Experience monitoring containerized applications and Kubernetes environments.
• Experience configuring dashboards, alerts, metrics, logs, and distributed traces.
• Understanding of microservices, REST APIs, and end-to-end transaction monitoring.
• Experience with Java applications or similar enterprise backend services.
• Ability to design and deliver an observability pilot independently.
• Good troubleshooting, documentation, and knowledge-transfer skills.
• Level of English – from Upper-Intermediate and above.

Nice-to-haves:

• Experience monitoring AKS and Azure services.
• Familiarity with Dynatrace Operator.
• Experience with OpenTelemetry.
• Experience with Real User Monitoring for Angular applications.
• Familiarity with Azure API Management, Camunda, RabbitMQ, Kafka, or Elasticsearch.
• Experience defining SLI/SLO indicators.
• Dynatrace certification.
• Experience in banking or another regulated industry.

• Assess the existing Dynatrace environment, available licences, and technical constraints.
• Define the architecture and scope of the Cash Loan monitoring pilot.
• Install or configure the required Dynatrace components and agents.
• Connect relevant applications, APIs, Azure resources, and AKS workloads.
• Configure end-to-end transaction monitoring across the main Cash Loan processing flow.
• Set up dashboards, alerts, anomaly detection, and problem notifications.
• Define tagging, naming conventions, access rules, and environment separation.
• Configure monitoring for logs, metrics, traces, service health, and application performance.
• Support correlation of requests across frontend, APIs, workflow services, and integration components.
• Define pilot acceptance criteria and recommendations for further rollout.
• Prepare technical documentation, operational procedures, and knowledge-transfer sessions.

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