Technical Writer / Document Controller

AVENGA is recruiting for a position responsible for managing project documentation and coordinating processes related to document creation, review, update, and approval. The projects involve implementing a Manufacturing Execution System (MES) aimed at standardizing and simplifying production processes and documentation, with a focus on transitioning to paperless production using digital solutions.

• Experience working with technical, project, or process documentation
• Experience in Document Control, Technical Writing, or documentation coordination
• Very good organizational skills and ability to coordinate multiple documents and processes simultaneously
• Experience with documentation management or workflow systems; knowledge of Veeva Vault is a significant advantage
• Ability to monitor deadlines, statuses, backlogs, and perform consistent follow-up with document owners
• Experience collaborating with multiple teams and stakeholders, including external partners
• Ability to efficiently resolve problems and coordinate actions between various teams
• Experience working with ticketing systems such as ServiceNow
• Good knowledge of organization and tracking tools like Airtable, Trello, or similar
• Good command of English allowing for communication in an international environment and working with English documentation
• Precision, meticulousness, and care for consistency and correctness of documentation

• Managing the process of document review and approval in the Veeva Vault system
• Monitoring deadlines for document reviews and communicating with document owners and stakeholders
• Coordinating the process of changes, review, and approval of documentation
• Maintaining and updating project trackers and other project-related documentation
• Creating, updating, and maintaining process documentation, instructions, and project materials
• Managing documentation update backlog using tools like Airtable
• Preparing and updating documentation version matrices for system releases
• Preparing and updating reports and summaries related to documentation
• Collaborating with external partners responsible for preparing project documentation
• Coordinating document review processes, collecting feedback, implementing changes, and obtaining final approvals
• Creating, handling, and monitoring tickets in the ServiceNow system
• Identifying and monitoring documentation-related issues and coordinating corrective actions among involved teams
• Creating and monitoring related tickets in external partner systems
• Ongoing collaboration with project teams, document owners, subject-matter experts, and external partners