Mid-Level Workforce Planning Analyst — Workforce Management

• At least 3 years of experience in workforce management, HR operations, or related fields.
• Proven expertise in managing workforce plans and end-to-end recruitment processes.
• Strong analytical, problem-solving, and stakeholder engagement skills.
• Excellent attention to detail and process improvement capabilities.
• Knowledge of HSBC Group structures, policies, and external market factors.

Nice to have:

• Experience with Pioneer or similar workforce planning tools.
• Familiarity with UAT procedures and tooling development.
• Fluent in English, with excellent verbal and written communication skills.

• Manage daily operations of role-based workforce plans for both permanent and temporary roles, aligned with strategic priorities.
• Collaborate with Operations Managers to understand workforce needs, execute workforce plans, and oversee all transactional activities.
• Ensure adherence to policies and procedures established by the Central team across service lines.
• Oversee contingent workforce processes, including onboarding, offboarding, and tenure tracking.
• Maintain high-quality data within Pioneer to support accurate planning and reporting.
• Drive recruitment pipeline activity and support scaled hiring initiatives within the service line.
• Educate hiring managers on workforce policies and assist in tooling enhancements and UAT as necessary.
• Support workforce insourcing actions and contribute feedback for process improvements.
• Build and maintain strong relationships with key internal and external stakeholders.

Only candidates with an existing legal right to work in the European Union will be considered for this role.