Senior Release Manager

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry. Their cloud-based platform serves over 91,000 hotels worldwide with products including Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions.

• 5+ years of experience in release management, software delivery, project management, or similar roles.
• Proven experience managing complex releases from planning to production implementation.
• Strong understanding of software development, testing, UAT, deployment, and release lifecycle.
• Experience in Agile environments with cross-functional technical teams.
• Strong knowledge of release management principles, processes, and best practices.
• Strong problem-solving and analytical skills.
• Ability to manage multiple releases, projects, dependencies, and priorities.
• Ownership and accountability to drive activities to completion.
• Strong stakeholder management and communication skills.
• Experience identifying and managing technical and business risks in the release lifecycle.
• Ability to work with technical documentation and logs.
• Familiarity with Microservices Architecture, Docker, Kubernetes, and web technologies.
• Good understanding of Continuous Integration and CI/CD concepts.
• Ability to work effectively with global teams across time zones.
• Strong presentation and communication skills.
• Fluent English, written and spoken.
• Highly organized, proactive, detail-oriented, and solution-focused approach.

Nice to have:

• Degree in Computer Science, IT, Engineering, or related field.
• Experience in SaaS, software, or technology environments.
• Experience with release automation and DevOps practices.
• Experience with tools such as Jira and Confluence.
• Experience leading release process transformation or large-scale continuous improvement.
• Experience mentoring less experienced team members.
• Strong understanding of software design patterns.
• Experience managing production deployments and complex post-release issues.
• Experience coordinating global technology initiatives.

• Own and lead the end-to-end release management process for complex releases.
• Lead and coordinate transition of solutions into production after UAT.
• Take ownership of post-release verification and testing.
• Manage multiple releases and initiatives simultaneously, prioritizing and coordinating resources.
• Continuously improve release-related processes, procedures, and standards.
• Identify and implement opportunities to improve efficiency, quality, and scalability of releases.
• Establish consistent release management practices across teams.
• Collaborate with Engineering, QA, Product, DevOps, and other stakeholders for release readiness.
• Identify, assess, and manage release risks, dependencies, and business impacts.
• Lead release readiness reviews ensuring all testing, approvals, and documentation are complete.
• Act as escalation point for complex release issues and coordinate resolutions.
• Communicate release plans, timelines, risks, and status effectively to stakeholders.
• Coordinate post-release activities including verification, issue follow-up, and retrospectives.
• Analyze release performance and apply lessons learned for improvement.
• Lead or contribute to release management projects, automation, and transformation initiatives.
• Support and mentor less experienced team members.

We are looking for candidates based in the Silesia region (office in Katowice). Fully remote work is not an option, and applications from more distant locations will not be considered. There is a clause prohibiting the use of AI tools during the recruitment interviews, including chatbots, response generators, translators, or content creation aids. Recording interviews without consent and use of automatic note-taking applications are also not permitted.