Business/System Analyst (AI Products) | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets, focusing on modern, business-driven technology solutions. The company supports end-to-end insurance processes including finance, operations, and underwriting. Offices are located in Warsaw and Gdansk with a multicultural work environment.

• Fluency in Polish
• Excellent communication skills in written and spoken English (at least B2 level)
• Several years of experience as a Business Analyst, System Analyst, or similar role in software development
• Understanding of software development lifecycle and experience in end-to-end software project delivery
• Experience managing requirements in large corporate projects
• Analytical thinking and problem-solving approach
• Practical experience with team collaboration tools (Jira, Confluence)
• Proactive attitude and comfort dealing with senior decision makers
• Strong communication and stakeholder management skills

• Work with stakeholders to capture and define business requirements
• Create detailed outcomes of the business analysis process outlining problems and opportunities
• Elicit and validate requirements for Product and translate them into product backlog items and tasks
• Monitor completeness and quality of business requirements
• Identify dependencies and blockers impacting planned scope
• Work on estimations with the development team
• Support Product Owners, Delivery Team, and Program Managers during refinement sessions
• Validate the product by testing on behalf of stakeholders
• Create project and product documentation
• Constantly seek improvements and excellence

Recruitment data processing information clause related to personal data protection by Ergo Technology & Services S.A., including legal bases, contact details, data recipients, data retention periods, rights of candidates, voluntary data provision, and absence of automated decision-making or profiling.