Senior ServiceNow Platform Architect (f/m/x)

Join a long-term digital transformation initiative within a highly regulated international organization operating in the healthcare sector. The role focuses on defining the future direction of a large-scale enterprise service platform ecosystem.

• Minimum 8 years of hands-on experience working with the ServiceNow platform, including experience in architecture, solution design, or platform governance roles
• Proven track record in designing and overseeing complex platform ecosystems in large enterprise environments
• Strong expertise in ServiceNow platform architecture, integration strategies, workflow automation, service modeling, configuration management, security, release management, and modernization practices
• Deep knowledge of CSDM (Common Service Data Model) architecture and ensuring CMDB (Configuration Management Database) design, service modeling, Discovery, Service Mapping, data relationships, and ownership patterns support enterprise service models
• Experience defining architectural standards, managing technical debt, governing customization approaches, and supporting long-term platform evolution
• Solid understanding of AI-supported service capabilities, conversational interfaces, and employee-facing digital experience solutions
• Familiarity with GxP practices and regulatory requirements within validated environments
• Fluent English and a university degree in Computer Science, Information Systems, Engineering, or a related technical discipline

• Define and maintain the target architecture, technology roadmap, design principles, and architectural standards for a complex enterprise platform landscape
• Act as the senior technical authority for solution design decisions, architectural governance, and exception management
• Establish best practices for service modeling, configuration management, data governance, and platform data relationships
• Design reusable patterns for integrations, workflow automation, API connectivity, and AI-enabled digital services
• Drive governance for user-facing service experiences, self-service capabilities, knowledge solutions, and intelligent virtual assistance
• Ensure platform reliability, security, scalability, maintainability, and long-term sustainability while coaching engineering teams and stakeholders

Wyrażam zgodę na przetwarzanie moich danych osobowych zamieszczonych w niniejszym CV przez Sii sp. z o.o. z siedzibą przy Al. Niepodległości 69, 02-626 Warszawa („Sii”) dla celów procesów rekrutacyjnych prowadzonych przez Sii.