HRIS Manager | f/m/d

ERGO Technology & Services S.A. (ET&S), member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. The company focuses on advanced IT services with business-driven technology solutions and supports insurance processes including finance, operations, and underwriting. It operates offices in Warsaw and Gdansk promoting a dynamic, multicultural, and diverse environment with international opportunities.

• Fluent written and spoken English
• University degree in Human Resources, Business Administration, Information Systems or related field
• 5-8+ years of professional experience in HRIS support, system administration or comparable HR operations
• Experience with SAP SuccessFactors implementation or usage
• Solid knowledge of HR processes, especially payroll, personnel administration, and employee data management
• Experience in HR system configuration, user support, testing, and process documentation
• Strong analytical skills and ability to translate business requirements into system solutions
• High attention to detail, accuracy, and structured problem-solving approach

• Manage day-to-day HRIS operations and system configuration
• Ensure data accuracy, system security, confidentiality, and user access management
• Maintain and update system configurations, business processes, and functional settings
• Analyze HR data and provide reports, metrics, and insights
• Identify process improvement opportunities and recommend system enhancements
• Cooperate with HR, IT, Product Owners, and stakeholders on implementations and updates
• Prepare and maintain documentation of system specifications, processes, and procedures
• Coordinate and support testing activities for new features and updates
• Provide training and ongoing support to HRIS users
• Monitor market and system developments for HR technology optimization