Service Delivery Manager

Andersen is a pre-IPO software development company providing a full cycle of services following project management standards and best practices for over 19 years. It serves enterprises and mid-sized firms globally across sectors including FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, and eCommerce.

• Experience in Delivery Management for 3+ years.
• Experience with pre-sales: scoping, SOWs, proposal input for security services (pentest, GRC, SOC).
• Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations.
• Ability to travel for client meetings and business development.
• Prior experience in outsourcing/MSP business models.
• Technical background.
• Level of English – from Advanced and above.

Nice-to-haves:

• Experience managing service delivery for cybersecurity or MSSP practices.
• Familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001).
• Technical security background.

• Pre-selling Security.
• Delivering Security Services.
• Developing the Practice.

Personal data is protected in accordance with GDPR regulations. Data controller is Andersen Soft UAB based in Kraków, Poland. Candidates have rights to access, correct, delete, restrict processing, object, transfer data, and file complaints. Data is processed for recruitment purposes and retention periods apply. Consent can be withdrawn anytime. Data recipients include Just Join IT and other entities processing recruitment data.