Director, Head of gTech Ads, Central Europe

Google is a global technology company focusing on products and services that aim to make the world a better place. The gTech Ads team supports customers globally as trusted advisors, providing media, technical, and customer support services specifically for Google Ads. This role is part of the Large Customer Sales (LCS) organization in Central Europe, serving clients in Hamburg and Berlin (Germany) as well as Warsaw (Poland).

• Bachelor's degree in a technical field or equivalent practical experience in customer or ad sales operations.
• 15 years of people management experience leading regional/global teams.
• 10 years of digital marketing experience with advertisers, agencies, or ad tech companies.
• 10 years experience in advertising solutions and media landscape (offline and online).
• Fluency in English and German for client relationship management.
• Preferred: Experience in AdTech, Internet technologies, data integration, cloud technologies.
• Preferred: Ability to lead complex stakeholder management and advise executives.
• Preferred: Strong vision creation and communication skills.
• Preferred: Ability to translate technical concepts to non-technical audiences in fast-paced environments.
• Preferred: Skills in leading and managing high-performing teams to achieve organizational goals.

• Lead a team of technical and media experts to develop service plans supporting customer and LCS business goals focused on business growth.
• Deliver integrated media, technical, and support services for Central Europe’s LCS customers to ensure optimal ROI.
• Partner with sales and GTM leadership to define customer goals, drive product adoption, and maintain client satisfaction.
• Manage a matrixed organization through joint planning, OKRs, and success metrics, serving as a role model for building agentic workflows.
• Establish communication channels to drive client satisfaction by handling service requests, feedback, and escalations between clients and gTech Ads.

Employment equal opportunity and affirmative action employer statement applying to all qualified applicants regardless of legally protected characteristics. Accommodation available for applicants with disabilities or special needs.