Business Application Specialist ERP

International sensor company operating with a growing international IT team focusing on infrastructure, cloud, application-related technology, and modernization initiatives, located in Bielsko-Biała with a hybrid work model.

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field
• 2+ years of professional experience in a similar role
• Demonstrable understanding of business processes within manufacturing, supply chain, or finance environments
• Basic knowledge of server infrastructure, virtualization, Windows/Linux environments, and relational databases such as Microsoft SQL Server
• Strong analytical and problem-solving skills across application and infrastructure domains
• Excellent English communication skills, both written and spoken
• Ability to identify next steps, manage assigned tasks and backlog items, follow up actions, and communicate blockers proactively with limited supervision
• Eagerness to learn and adapt in a multicultural, technology-driven environment

Preferred skills:

• Familiarity with ERP platforms such as IFS, SAP, or similar solutions
• Experience with ticketing platforms such as Jira or ServiceNow
• Familiarity with documentation and knowledge management tools such as Confluence or SharePoint
• Exposure to user training, onboarding, or knowledge transfer activities

• Take ownership of technical and functional ERP incidents, service requests, and improvement initiatives from investigation to resolution and implementation, escalating as needed
• Maintain support documentation including tickets, configuration changes, user guides, and FAQs
• Assist with ERP administration including user access management, system configuration, release coordination, implementation, testing, rollout, and continuous improvement
• Support administration, monitoring, and troubleshooting of server infrastructure and database environments related to business applications including configuration, patching, upgrades, backup and recovery, and performance monitoring
• Collaborate with infrastructure engineers, application teams, Key Users, Business Process Managers, and external technology partners to ensure availability, performance, and security of business-critical systems
• Support end-user training by preparing materials, providing guidance on application functionalities, and facilitating knowledge transfer
• Communicate clearly and professionally in English with local and international stakeholders

Employment agency Nr 17138. Application rules are in accordance with GDPR.