Senior UX Designer

InPost Group is an innovative European out of home deliveries company operating across several countries. They offer a network of intelligent lockers providing fast, convenient, and secure delivery options. The company has over 10,000 employees worldwide and is one of the largest out of home delivery providers in Europe, focusing on sustainable and efficient delivery solutions. Their e-commerce platform in Poland features over 300,000 products with nearly 1.5 million users of their mobile application.

• 5+ years of experience in digital product design including user research, information architecture, usability, prototyping, and design process expertise.
• Experience and understanding of working with financial services (e.g., banking, fintech).
• Proven experience using AI tools in the design workflow (e.g., Claude or similar).
• Preferred experience with B2B users.
• Strong passion for applying and evangelizing human-centered design methodologies.
• Experience with prototyping tools, specifically Figma.
• Ability to work autonomously in a fast, agile environment.
• Advanced English skills (spoken and written) and fluent Polish.
• Strong stakeholder management skills to drive change.

• Be the voice of users and solve complex problems to improve user experience across digital platforms including websites, mobile apps, and internal tools.
• Conduct user research to understand customer needs and identify opportunities.
• Create user flows, journey maps, wireframes, and prototypes to gather stakeholder and user feedback.
• Create high-fidelity mock-ups consistent with UI guidelines and brand standards.
• Collaborate effectively with developers, product managers, and stakeholders for successful delivery of design solutions.
• Advocate for inclusive and accessible design practices and educate stakeholders.
• Support the design team by participating in meetings, providing feedback, and assisting fellow designers.
• Use a data-informed approach by defining and tracking key metrics and communicating design impact.