Senior UX Designer (m/f/n)

InPost Group is an innovative European out of home deliveries company with operations in several countries, offering a network of intelligent lockers for fast, convenient, and secure parcel delivery. The company is publicly traded and employs over 10,000 people worldwide. They operate in the FMCG e-commerce sector in Poland, offering over 300,000 products and cooperating with over 300 sellers. Their mobile application has nearly 1.5 million downloads in Poland.

• 5+ years of experience in digital product design including user research, information architecture, usability, prototyping, and UI skills.
• Experience and understanding of working with financial services such as banking and fintech.
• Proven experience using AI tools in the design workflow with concrete examples.
• Preferred experience with B2B users.
• Passion for human-centered design methodologies within cross-functional teams.
• Experience with prototyping tools; Figma is used.
• Ability to work autonomously in an agile, fast-paced environment.
• Advanced English skills (spoken and written) and fluent Polish.
• Strong stakeholder management skills to drive change.

• Be the voice of users, solving complex problems to improve user experience across digital platforms including websites, mobile apps, and internal tools.
• Conduct user researches to understand customer needs and define opportunities.
• Create user flows, journey maps, wireframes, and prototypes for stakeholder and user feedback.
• Create high fidelity mock-ups consistent with UI guidelines and brand standards.
• Collaborate effectively with cross-functional teams including developers and product managers to ensure successful delivery of design solutions.
• Advocate and educate stakeholders on inclusive and accessible design practices.
• Support the design team by providing critique feedback and offering support to fellow designers.
• Use a data-informed approach by defining and tracking key metrics and communicating design impact.