Senior UX/UI Research & Design Specialist – Cybersecurity

You will be working for a client leader in cybersecurity solutions focused on enhancing user experience and protection worldwide.

• Bachelor’s degree in UX/HCI, cognitive psychology, graphic design, or related field.
• At least 5 years professional experience in UX/UI design with strong focus on user research.
• Fluent English, both written and verbal.
• Proven experience conducting end-to-end user research.
• Experience collaborating with cross-functional teams including product managers, developers, and stakeholders.
• Portfolio with at least three design projects involving complex applications.
• Proficiency in UX tools such as Figma or Adobe XD.
• Experience creating low- and high-fidelity prototypes and wireframes.
• Strong communication and stakeholder management skills.

Nice to have:

• Familiarity with Agile and Scrum methodologies.
• Experience with HTML, CSS, JavaScript, or React.
• Background in complex, technical, or cybersecurity-related industries.

• Design, plan, and conduct qualitative and quantitative user research including interviews, surveys, and usability testing.
• Analyze user behaviors, pain points, and translate findings into design improvements.
• Develop research protocols, scripts, and questions to validate user personas.
• Collaborate with stakeholders to prioritize research activities aligned with project goals.
• Define problem statements based on research insights.
• Create journey maps, user flows, and empathy maps illustrating user experiences.
• Advocate for user needs throughout the product lifecycle ensuring usability and accessibility.
• Conduct usability testing to validate and iterate design prototypes.
• Maintain repositories of research data, personas, and problem statements.
• Monitor user feedback post-release to ensure solutions address root problems.
• Define success metrics for UX initiatives measuring impact on user experience and business objectives.
• Stay updated on UX/UI trends, tools, and best practices to improve design and research processes.

Only candidates with an existing legal right to work in the European Union will be considered for this role.