root cause analysis SAP FSCM (Credit, Collections, Dispute)

SAP MM/SD Integration S/4HANA & APO

ITIL (SLM,SC IS, Change, Incident & Problem)

Cybersecurity Frameworks

TCP/IP DHCP DNS

AWS

Microsoft Excel ITSM Tools Jira Service Management

Windows Communication skills Interpersonal skills

Windows Strong communication MS Office

netcraft Virustotal Symantec DLP Ghidra ServiceNow

Incident Response EDR SIEM XDR Cybersecurity

MS Excel ITSM ITSM tools Jira Service Management

Incident management Communication

Communication Project Management ITIL

Windows MS Office IT Support

Incident management problem management

IDS IPS SIEM EDR/XDR Threat Intel NDR SOAR

SIEM Incident Response security monitoring

Network Security Incident Response Endpoint Protection

English Cyber Security Incident Management

IT governance ITIL framework

SIEM EDR Forensics & Incident Response

Amazon AWS Hashicorp Vault Kubernetes

Virustotal Netcraft ServiceNow Analiza CTI