Tech Stack / Keywords
ExcelMicrosoft Office
Firma i stanowisko
Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage. The company has over 420,000 team members in more than 50 countries and delivers end-to-end services and solutions in strategy, technology, design, engineering, and business operations. Capgemini reported global revenues of €22.5 billion in 2025.
Wymagania
- Comfortable communicating in English in an international environment.
- Enjoys solving problems and working in a fast-paced setting.
- Customer-focused and likes helping people.
- Organized and confident using Excel and Microsoft Office.
- Willing to learn, grow, and take on new challenges in an international role.
Obowiązki
- Help customers by answering their questions via chat, email, and phone.
- Solve problems quickly and give clear, correct answers.
- Build good relationships with customers and provide friendly support.
- Work closely with internal teams to close cases efficiently.
- Keep accurate notes and records of customer interactions.
- Notice repeated issues and support improvements to processes and the knowledge base.
Benefity
- Private medical care with Medicover and additional packages (e.g., dental, senior care, oncology) on preferential terms.
- Life insurance.
- Access to 40+ options on NAIS benefit platform, including Netflix, Spotify, or Sports card.
- Hybrid working model combining office and ergonomic work-from-home setup with home office package (including laptop, monitor, and chair).
- Buddy Programs for early support and learning.
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on the NEXT platform.
- Internal mobility, mentoring, professional communities, and close support from a People Manager.
Opieka zdrowotna
Ubezpieczenie
Elastyczne godziny
Capgemini
816 aktywnych ofert