Senior Salesforce Business Analyst

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions leveraging deep industry expertise and a strong partner ecosystem across strategy, technology, design, engineering, and business operations. The Digital Customer Experience (DCX) practice is one of the largest Salesforce delivery teams in Poland, working across the full Salesforce ecosystem and serving clients from various sectors including financial services, telco, utilities, manufacturing, retail, life sciences, and the public sector.

• At least 5 years of hands-on Salesforce development experience, ideally in enterprise-scale environments
• Strong proficiency in Apex, LWC (Aura as a plus), SOQL/SOSL, Salesforce Flows, and declarative configuration
• Solid experience with Sales Cloud and/or Service Cloud; exposure to Experience Cloud or Data Cloud is a plus
• Hands-on experience or strong interest in Agentforce, Salesforce AI, and vibe coding / LLM-assisted development practices is a strong plus
• Knowledge of Salesforce Industries (former Vlocity) and OmniStudio (e.g., Communications, Energy & Utilities, Insurance, or Health) is nice to have
• Proven experience with REST/SOAP integrations and working knowledge of Git and CI/CD tooling (Copado, Gearset, Azure DevOps, GitLab or similar)
• Salesforce Platform Developer I certification required; PD II or Application Architect strongly preferred
• Very good communication skills in English and ability to collaborate with international teams and clients

• Designing and developing scalable Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Flows
• Architecting and implementing integrations with external systems (REST/SOAP APIs, event-driven patterns)
• Leading code reviews and establishing best practices to ensure high code quality and maintainability across the team
• Translating business requirements into technical designs in close cooperation with Business Analysts, Architects, and client stakeholders
• Building and extending features across core Salesforce clouds, with exposure to Agentforce and Data Cloud where applicable
• Setting up and maintaining CI/CD pipelines (e.g., Copado, Gearset, Azure DevOps, GitLab) and managing release processes
• Mentoring developers and sharing knowledge through the internal Salesforce Community
• Occasionally supporting technical pre-sales and solution shaping where senior perspective adds value

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. They evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.