HRO Digital/Verita HR

IT Support Engineer

7000 - 9000 PLN/ mies./ mies.UoPUmowa o pracę (brutto)

MidOn-site·GdańskFull-time·Umowa o pracę

#352149·Dodano 5 miesięcy temu·8

Źródło: SOLID.Jobs

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Tech Stack / Keywords

Incident ManagementWindows ServerWindowsService ManagementCustomer supportService desk

Firma i stanowisko

HRO Digital is an international company providing recruitment support within Fintech, Finance and Banking market in EMEA. They connect innovative organizations with top talent and conduct systematic market research to stay ahead of the competition.

Wymagania

2 years of experience in a similar position
Strong problem-solving and diagnostic skills
Ability to manage multiple priorities in a fast-paced environment
Excellent communication and customer service skills
Ability to work independently and in a team
Proactive and self-driven approach to tasks and learning
Experience supporting Windows and macOS environments and enterprise IT

Nice to have:

Incident Management
Windows Server
Windows
Service Management
Customer support
Service desk

Languages:

Polish
English

Obowiązki

Provide first-line IT support in a global environment for end users across multiple locations
Deliver on-site and remote technical support for end users
Resolve incidents and service requests via ticketing systems, phone, and email
Troubleshoot, configure, and deploy hardware and software including PCs, laptops, Macs, mobile devices, and printers
Support Microsoft 365, Windows, macOS, and basic network services (DNS, DHCP, TCP/IP)
Maintain accurate documentation in ticketing systems and knowledge bases
Manage IT assets, inventory, and assist with procurement processes
Escalate complex issues to appropriate technical teams or vendors when required
Participate in IT projects, deployments, and infrastructure support activities
Contribute to improving support procedures and documentation

Benefity

Salary 7,000–9,000 PLN gross per month (Employment contract)
Employment contract with 100% flexible working hours
No remote work
Training budget and internal trainings
Medical package, insurance, and sports package
Coffee/tea and cold beverages
Bicycle parking

Dofinansowanie szkoleń

Szkolenia wewnętrzne

Opieka zdrowotna

Ubezpieczenie

Karta sportowa

Napoje w biurze

Parking dla rowerów

HRO Digital/Verita HR

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