Mindbox

Atlassian Administrator (Tech SME)

1100 - 1200 PLN/ dzień./ dzień.B2BB2B (netto)

MidHybryda·KrakówFull-time·B2B

#363618·Dodano 4 miesiące temu·18

Źródło: nofluffjobs.com

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Tech Stack / Keywords

Jira ConfluenceCloudPython Node.js

Firma i stanowisko

Mindbox is a tech-driven company connecting top IT talents with technology projects for leading enterprises across Europe, focusing on consulting, engineering, and talent development.

Wymagania

Strong experience with Jira Software, Confluence, and Jira Service Management.
Hands-on experience with JSM configuration including automation, SLAs, request types, queues, and knowledge integration.
Familiarity with Advanced Roadmaps, including capacity and dependency management.
Experience with Cloud environments and understanding of feature differences and migration aspects.
Basic programming knowledge in Python and Node.js.
Excellent communication and stakeholder engagement skills.
Continuous improvement mindset focused on user experience and measurable outcomes.

Obowiązki

Act as a primary point of contact for Jira, Confluence, and JSM, advising teams on scalable, practical solutions.
Provide day-to-day support: resolve queries, handle configuration requests, and translate requirements into solutions.
Configure Jira: issue types, workflows, fields, screens, permissions.
Manage Confluence structure: spaces, templates, governance.
Design JSM services: request types, SLAs, queues, portals, and knowledge base.
Build and maintain automation rules in Jira/JSM to improve consistency and reduce manual effort.
Support planning using Advanced Roadmaps for hierarchy management, dependencies, and reporting.
Create documentation, templates, and training sessions; drive adoption through guides and onboarding.
Partner with teams to design incident and request workflows, approvals, and reporting processes.
Support integration and reporting: dashboards, filters, and subscriptions to measure service performance.
Contribute to platform governance by recommending standards balancing flexibility and consistency.

Benefity

Flexible cooperation model with choice of contract type (B2B, employment contract, etc.).
Hybrid work setup with 6 days per month in Kraków office.
Collaborative team culture with experienced professionals.
Continuous development opportunities with access to training platforms.
Comprehensive benefits including Interpolska Health Care, Multisport card, Warta Insurance.
High quality equipment including laptop and essential software provided.

Elastyczne godziny

Opieka zdrowotna

Karta sportowa

Ubezpieczenie

Mindbox

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