IDPP Technical Business Analyst

Mindbox is a tech-driven company connecting top IT talents with technology projects for leading enterprises across Europe. They support professionals in development and making a meaningful impact through consulting and engineering.

• Proven experience as a Technical Business Analyst within IAM programmes
• In-depth knowledge of identity lifecycle workflows, provisioning patterns, and governance models
• Familiarity with IAM standards and tools: AD/Azure AD, LDAP, SCIM, SAML, OIDC basics
• Strong requirements elicitation and process mapping skills in technical environments
• Solid understanding of identity domain concepts: authentication vs. authorisation, entitlements, role-based access control, SoD, and access reviews
• Experience working closely with IT developers, engineers, and operations teams to translate functional and non-functional requirements into actionable solutions
• Strong analytical and problem-solving skills, with the ability to simplify complex technical processes for stakeholders
• Excellent communication and facilitation skills, with confidence in leading cross-functional workshops
• Proficiency in Excel, Visio, and Confluence

Nice to have:

• Prior experience in financial services or regulated industries
• Experience working with global teams across multiple time zones
• Exposure to Agile methodologies (Scrum, Kanban), DevOps principles, and regulated CI/CD pipelines
• Understanding of audit and compliance requirements for access control and identity governance evidence
• Experience with Rational Team Concert or similar collaborative tools

• Gather, validate, and manage technical and business requirements for IAM solutions across multiple environments (cloud and on-premises)
• Define and document process flows, use cases, and functional specifications for identity governance, access provisioning, and lifecycle management
• Collaborate with infrastructure, security engineers, and solution architects to ensure designs meet business and security objectives
• Support Joiner/Mover/Leaver workflows, provisioning and reconciliation processes (event-driven, near-real-time, batch)
• Perform gap analysis and process optimization to reduce inefficiencies and improve user experience
• Maintain traceable requirements in alignment with Agile delivery practices (Scrum or Kanban) and CI/CD controls
• Facilitate workshops with stakeholders to communicate analysis findings and drive decision-making
• Ensure compliance with regulatory, audit, and internal IAM governance requirements
• Build clear documentation, including BRDs, process maps, use cases, and operational readiness materials