Platform Support Engineer – Kubernetes

People More is a technology company that works on projects for a large client base domestically and internationally. Their projects include UX, UI, frontend, backend, and mobile, with direct client work and partner support, offering a wide range of projects.

• 3+ years of hands-on Kubernetes administration experience.
• Strong knowledge of Kubernetes architecture, concepts, operations, and troubleshooting.
• Good understanding of containerization and orchestration.
• Solid Unix/Linux administration skills.
• Experience analysing logs, monitoring data, and diagnosing infrastructure issues.
• Understanding of ITIL processes, including Incident, Problem, and Change Management.
• Familiarity with Infrastructure as Code (IaC) and automation.
• Strong analytical and problem-solving skills.
• Ability to work effectively across multiple technical teams.
• Ability to work from the Kraków office 2–3 days per week.
• Very good English and Polish.

Nice to have:

• Experience with Service Mesh technologies.
• Previous experience supporting highly available or business-critical platforms.
• Experience working in banking, financial services, or other regulated environments.

• Ensure the reliability, availability, and performance of the infrastructure platform.
• Diagnose and resolve infrastructure and platform-related issues.
• Support the deployment, configuration, administration, and maintenance of Kubernetes environments.
• Troubleshoot incidents, performance problems, and integration failures.
• Perform root cause analysis and implement improvements to increase platform stability and resilience.
• Analyse logs, monitoring dashboards, and infrastructure metrics.
• Cooperate with engineering, infrastructure, and application teams to resolve complex technical issues.
• Follow Incident, Problem, and Change Management processes.
• Participate in a 24/7 on-call rotation, including occasional weekend support.