Senior Oracle Eloqua Platform Specialist

WPP Enterprise Solutions designs, builds, and operates growth systems that businesses rely on, with over 12,000 experts across 40+ markets. The company works with leading partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, focusing on business transformation and marketing modernization. VML, part of WPP, supports these efforts through creativity and experience.

• Significant hands-on experience with Oracle Eloqua in complex enterprise or multi-market settings.
• Deep knowledge of Campaign Canvas, Program Canvas, Program Builder, Contact Washing Machine, advanced segmentation, shared filters/lists, CDOs, and data cards.
• Experience with contact and account data models, dynamic content, field merges, forms, progressive profiling, lead scoring/routing, Oracle Eloqua Insight, and platform administration.
• Strong understanding of Oracle Eloqua data structures, Bulk API 2.0, REST/Application APIs, SFTP, auto-synchs, external calls, data priority, and reconciliation.
• Ability to use SQL-style logic and data analysis to diagnose segmentation, mapping, and data-processing issues.
• Skill in translating objectives and audience requirements into complex lifecycle and always-on journey designs across acquisition, nurture, conversion, ownership, aftersales, and retention.
• Experience developing scalable patterns for multi-market rollout, contact strategy, frequency rules, eligibility, suppression, and journey conflict management.
• Strong diagnostic ability to trace contact movement, investigate CDO/contact-data issues, identify incorrect mappings or dependencies, and differentiate platform issues from integration problems.
• Knowledge of GDPR, consent, subscription/preferences management, contact-level security, data retention, frequency management, and quality assurance practices.
• Strong analytical, documentation, and stakeholder communication skills; fluent written and spoken English.

Nice to have:

• Oracle Eloqua certification.
• Experience with AppCloud/Cloud Actions.
• Exposure to Oracle Integration Cloud, Salesforce, Customer Data Platforms (CDPs), or personalization platforms.
• Experience in automotive, retail, or high-volume B2C environments.

• Design, build, and optimize complex Oracle Eloqua Campaign Canvas and Program Canvas solutions with multi-step journeys and complex routing.
• Develop advanced Program Builder and Contact Washing Machine workflows for data normalization and preparation.
• Create advanced segmentation using contact fields, shared filters/lists, behavioral and date-based criteria, nested logic, and Custom Data Objects (CDOs).
• Design and configure CDOs/data cards and relationships with contacts and campaigns.
• Translate lifecycle, audience, and business requirements into scalable Oracle Eloqua configurations and reusable journey patterns.
• Configure and troubleshoot advanced platform capabilities including dynamic content, field merges, forms, progressive profiling, lead scoring, and lead routing.
• Support complex data-driven requirements involving Oracle Eloqua APIs, SFTP, auto-synchs, external calls, and imported audience data.
• Investigate complex platform issues related to campaign logic, Program Builder, segmentation, CDOs, data processing, and configuration.
• Collaborate with Integration Specialists and Solution Architects on issues crossing system boundaries.
• Provide independent functional QA of complex developments and document solution designs, reusable patterns, and troubleshooting outcomes.

This is a full-time position located in Poland; the selection process and application materials must be in English. Candidates should be available until 18:00 Poland time to collaborate with the UK project team.