RITS

Business Analyst / Senior Business Analyst

155 - 185 PLN/ godz./ godz.B2BB2B (netto)

SeniorZdalnieFull-time·B2B

#422732·Dodano miesiąc temu·14

Źródło: RITS Professional Services

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Tech Stack / Keywords

Go UML SQL REST Jira Salesforce Oracle

Firma i stanowisko

RITS Software House, part of RITS Group, works on an international project for a loyalty and CRM platform serving global brands. The role involves collaborating on a business-critical platform with enterprise clients and complex business rules.

Wymagania

Minimum 4 years of experience as business or system analyst in enterprise implementations (5+ years for senior level).
Practical experience implementing at least one loyalty platform, CRM, CDP, marketing automation, or customer engagement platform.
Fluent English (C1) for workshops and specification writing.
Skills in creating requirements: user stories, acceptance criteria, process modeling (BPMN/UML), data modeling, and SQL for data verification.
Experience reading and analyzing REST/OpenAPI.
Daily practice with Jira and Confluence.
Comfort working directly with enterprise stakeholders without intermediaries.

Nice to have:

Knowledge of loyalty mechanics like earn & burn, tier qualifications, coalition programs, breakage, liability, point expiration.
Experience in airline/travel loyalty, fuel retail, or similar industries.
Experience with named loyalty platforms like Open Loyalty, Antavo, Talon.One, Capillary, Voucherify, Eagle Eye, Salesforce Loyalty Management, Oracle CrowdTwist, Synerise.
Participation in multi-brand, multi-country, or multi-currency rollouts.
Additional experience in retail, eCommerce, banking, or telco sectors.

Obowiązki

Leading discovery workshops and gathering requirements from enterprise clients in marketing, CRM, IT, and retail operations.
Translating loyalty program rules into executable specifications covering points logic, benefits, promotions, coupons, partner cooperation, reward catalogs, and anti-fraud rules.
Specifying integrations with loyalty system environment including POS, booking systems, CRM/CDP, eCommerce, mobile apps, payments, ERP, and data warehouse.
Managing data model of loyalty program members including identification, identity merging, GDPR requirements, segmentation attributes, and transaction history.
Writing user stories with testable acceptance criteria for QA.
Supporting UAT including test scenarios, defect triage with client, and business approvals.
Controlling scope: assessing change requests, estimating impacts, and managing backlog with PM and product owner.

Benefity

Full remote work collaborating with an international English-speaking delivery team.
B2B contract with attractive rate of 155–185 PLN/h net depending on experience.
Engagement on enterprise project with real integrations and complex business rules.
Planned start in Q4 2026 with timing finalized during recruitment.
Growth opportunities within the rapidly expanding RITS Group and experience with global clients.

Elastyczne godziny

RITS

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