IT Service Owner

18k - 20k PLN18 000 - 20 000 PLN/ mies./ mies.UoPUmowa o pracę (brutto)

SeniorHybryda·KrakówFull-time·Umowa o pracę

#430283·Dodano miesiąc temu·30

Źródło: nofluffjobs.com

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Tech Stack / Keywords

Project managementITILSecurityWindows

Firma i stanowisko

Counterparty Credit Risk (CCR) is a business-critical function within HSBC. The CCR IT team delivers the technology that calculates counterparty credit risk exposure for thousands of clients globally every day.

Wymagania

At least 5 years experience in IT Service Management, Infrastructure/Software support, or Project Management.
Very good knowledge of ITIL methodologies, especially in SLM, Service Continuity, Information Security Management, Change, Incident & Problem management.
Ability to build and maintain strong relationships with stakeholders and colleagues.
Can-Do attitude where no task is too small or too big.
Team player and adaptable to change.
Good knowledge of IT technologies, their components, and operational environments.
Good knowledge of Windows, Linux, or databases such as Oracle.
Strong communication skills in English.

Nice to have:

ITIL v4 certification.
Project Management certifications (PRINCE2/ PMP).
Network or other IT related certificates.

Obowiązki

Be accountable for maintaining effective control of the end-to-end application and service (Dev, UAT, Production, Contingency).
Ensure successful operation and continuous improvement of services.
Adhere to governance processes and ensure compliance with all FIM requirements, IT Controls & processes.
Pro-active planning of service requirements (e.g. Evergreening, capacity upgrades) and regularly communicate benefits and performance to the Business.
Serve as a contact or escalation point for assigned services requests from stakeholders and other functions.
Collaborate with key stakeholders within and outside the Function including Services Owners, POD Team Members, Risk & Control Officers, Infrastructure Leads, vendors, SSP Leads, and CCO Tech colleagues.
Delegate requests for information/completion of reviews to POD team members, consolidate information and respond to requesters.
Regularly review inventory tools to maintain service and application information.

Benefity

Additional bonuses for recognition awards.
Multisport card.
Private medical care.
Life insurance.
One-time reimbursement of home office set-up (up to 800 PLN).
Cafeteria platform.
Employee assistance program.
Additional contributions to PPK scheme.
Corporate parties & events.
CSR initiatives.
Nursery discounts.
Financial support with trainings and education.
Social fund.
Flexible working hours.
Free parking.

Premie

Karta sportowa

Opieka zdrowotna

Ubezpieczenie

Dofinansowanie szkoleń

Płatny urlop

Płatne święta

Elastyczne godziny

Parking dla aut

HSBC

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